FAQs

How can you access, update, or delete your personal information?
We value transparency and control over your personal information. For residents of the European Economic Area (EEA), in accordance with the General Data Protection Regulation (GDPR), we process your personal information only when we have a lawful basis for doing so. This may include your consent, the performance of a contract, compliance with legal obligations, or legitimate interests. You have the right to access, update, or delete your personal information held by us. If you wish to exercise these rights or have any concerns or questions about our privacy policy or how we handle your personal information, please do not hesitate to contact us. We are fully committed to safeguarding your privacy and ensuring the security of your personal data.

What personal information do we collect?
To provide our services effectively, communicate with you, process payments securely, and enhance our overall offerings, we may collect various types of personal data from our users or customers. This may include but is not limited to names, email addresses, physical mailing addresses, phone numbers, payment details, and website browsing behavior. We gather this information with your explicit consent and only collect what is necessary for the specified purposes. We handle your personal information with the utmost care and adhere to all applicable privacy laws and regulations.

How can you control cookies?
Cookies play a crucial role in enhancing your browsing experience on our website. They provide personalized content and services to cater to your preferences. If you wish to control or delete cookies, you can adjust your browser settings accordingly. It’s important to note that disabling cookies may limit your access to certain features or content on our website. We recommend reviewing your browser’s settings to understand the available options for managing cookies effectively.

What are cookies and how do we use them?
At Elithien Ltd, we utilize cookies to enhance your browsing experience and provide you with personalized content. Cookies are small files that are placed on your device when you visit our website. They enable us to remember your preferences, analyze your behavior on our website, and improve our services. Rest assured that our use of cookies strictly adheres to industry standards and regulations governing data privacy and security. You have the option to disable cookies in your browser settings if you prefer not to use them. However, please note that this may impact the functionality of our website and limit your access to certain features.

How do we use your personal information?
We collect personal information solely for the purpose of providing our services, maintaining effective communication with you, processing payments securely, and enhancing our offerings. We do not employ or share your personal information for any other purposes unless required by law. We take all necessary precautions to protect your data from unauthorized access or disclosure and adhere to all applicable privacy laws and regulations. We maintain strict confidentiality in handling your personal information and strive to ensure its accuracy and security. If you have any inquiries or concerns regarding how we use your personal information, please feel free to reach out to us.

Do we share your personal information with third parties?
At Elithien Ltd, we understand the importance of your privacy and strive to protect your personal information. In certain circumstances, we may need to share your personal information with trusted third-party service providers to facilitate website operations, conduct business activities, or deliver services on our behalf. However, we want to assure you that we only collaborate with reputable service providers who prioritize the protection of your privacy. We ensure that these providers adhere to stringent data protection standards and use your information solely for the purposes specified by us. Additionally, we may disclose personal information if legally obligated to do so. Rest assured, we comply with all applicable laws and regulations and only share personal information to the extent required by law.

How can you make a complaint about your personal information?
We value the protection of your personal information and are committed to handling it with the utmost care. If you have any concerns or complaints about how we handle your personal information, we encourage you to contact us using the provided contact information in this policy. We take all complaints seriously and are dedicated to addressing and resolving them promptly and appropriately.
When you reach out to us, we will thoroughly investigate your complaint and work diligently to find a satisfactory resolution. We believe in open communication and transparency, and your feedback is essential in helping us improve our practices and ensure the safeguarding of your privacy.
However, if you feel that your concerns have not been adequately addressed or resolved by our team, you have the right to escalate the matter to your local data protection authority. They can provide further guidance and support in addressing your complaint. Your local authority plays an important role in ensuring compliance with data protection regulations and can assist you in protecting your privacy rights.
We are fully committed to addressing your concerns and maintaining your trust in our commitment to data protection. Please do not hesitate to contact us if you have any inquiries, complaints, or need further clarification about how we handle your personal information. We are here to assist you every step of the way.

How do we protect your personal information?
Protecting your personal information and maintaining its security is of utmost importance to us at Elithien Ltd. We have implemented a comprehensive range of technical and organizational measures to safeguard your data and prevent unauthorized access, modification, disclosure, or destruction. Our security measures include data encryption to protect your information during transit and at rest, access controls to limit access to your personal information to authorized individuals only, regular security assessments to identify and address vulnerabilities, and employee training to ensure our staff understands the significance of data protection and how to handle personal information securely.