Privacy Policy

Welcome to Elithien Ltd! We understand the importance of privacy and are committed to handling your personal information with the utmost care. Our Privacy Policy outlines how we collect, use, and share your Personal Information when you interact with our website or make a purchase from us. We prioritize compliance with applicable privacy laws and regulations to ensure the security of your information. We encourage you to read and understand our policy to make informed decisions about sharing your Personal Information with us.

Contact Us
If you have any questions, concerns, or complaints regarding our privacy practices or this policy, please feel free to reach out to us at the following address:
Company Company address in United Kingdom:
Address: Profile West, 950 Great West Road, Brentford, England, TW8 9ES
Company address in United State:
Address: 2 Saddlebrook Dr, Felton, PA 17322, United States
Email: [email protected]
We strive to respond promptly to your inquiries and address any issues you may have.

Cookies
We use cookies at Elithien Ltd to enhance your browsing experience and analyze how our website is utilized. Functional cookies are used to enable basic website functionalities, such as remembering your login information. Performance cookies help us improve the website’s performance by gathering information on user interactions. Advertising cookies enable us to display targeted ads based on your interests. Social media or content cookies allow for social media functionalities and the integration of third-party content, such as embedded videos. We want to assure you that we do not use cookies to collect Personal Information. To learn more about how we use cookies and how you can manage them, please refer to our Cookie Policy, which is available on our website.

Lawful Basis
For individuals residing in the European Economic Area (EEA), we process your Personal Information based on the legal grounds of contract and consent. We do not engage in any automated decision-making processes that significantly impact you as an individual, such as automated profiling. However, our processor, WordPress, may use limited automated decision-making measures to prevent fraud, such as blacklisting IP addresses and credit cards associated with repeated failed transactions. We ensure that such automated decision-making has no legal or significant effect on you as an individual.

CCPA
As a resident of California, you have rights regarding your Personal Information under the California Consumer Privacy Act (CCPA). These rights include the right to be informed about the collection of your Personal Information, the right to request the deletion of your Personal Information, and the right to opt-out of the sale of your Personal Information. You also have the right to designate an authorized agent to exercise these rights on your behalf. If you have any questions or wish to exercise these rights, please reach out to us using the provided contact information. We are committed to protecting your privacy and ensuring that your rights are respected in accordance with applicable laws and regulations.

Minors
Protecting the privacy of all users, particularly minors, is of utmost importance to Elithien Ltd. Our website is intended for individuals aged 18 and above, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately to request its deletion. We take swift action to remove any such information from our servers.

Behavioral Advertising
At Elithien Ltd, we may utilize your Personal Information to enhance your experience on our website. This includes the possibility of displaying targeted ads on other websites based on your browsing history and preferences, provided you have explicitly given us consent. We utilize various tools, such as Google Analytics and WordPress Audiences, to analyze and collect data on customer behavior. This information is shared with our advertising partners to deliver relevant ads. We comply with all applicable laws and regulations regarding the use of Personal Information for advertising purposes, ensuring a safe and enjoyable online experience.

Use of Personal Information
At Elithien Ltd, we value your privacy and handle your Personal Information with care. We use your Personal Information to provide you with our services effectively. This includes various purposes such as:
Presenting products for sale: We use your Personal Information to showcase our range of products and enable you to make informed decisions about your purchases.
Facilitating payment processing: We utilize your Personal Information to process payments securely and efficiently. This involves working with trusted payment processors to ensure smooth transactions.
Handling order fulfillment and shipping: Your Personal Information is necessary to fulfill and ship your orders accurately. We share relevant details with shipping companies to ensure your items are delivered to the specified address promptly.
Keeping you informed: We may use your Personal Information to keep you updated about new services, products, promotions, and other relevant information that may be of interest to you. This helps us provide you with a personalized experience and ensure you stay informed about our offerings.

GDPR
As a resident of the European Economic Area (EEA), you have rights regarding your Personal Information under the General Data Protection Regulation (GDPR). These rights include the right to access, correct, and delete your Personal Information, as well as the right to request the transfer of your information to another service. If you wish to exercise these rights or have any inquiries about them, please contact us using the provided contact information. Please note that your Personal Information may be processed and stored outside of the EEA, including in the United States. However, we take appropriate measures to ensure that any such transfers comply with GDPR regulations, guaranteeing the protection and appropriate handling of your information. If you have any questions regarding these measures or how your Personal Information is processed, please do not hesitate to contact us.

Sharing Personal Information
At Elithien Ltd, we collaborate with service providers to assist us in delivering our services to you. This may require sharing your Personal Information. For example, we may work with payment processors to handle transactions or shipping companies to fulfill your orders. Additionally, we may partner with advertising providers to display personalized ads based on your interests. We carefully select reputable service providers who meet our privacy and security standards. We ensure that these providers only use your Personal Information in accordance with our instructions and for the purpose of fulfilling our contractual obligations to you. We have contractual agreements in place with our service providers to ensure the safety and protection of your Personal Information.